GDPR Compliance

Last updated: January 2024

VelmirexTechAI is committed to compliance with the General Data Protection Regulation (GDPR) for all individuals whose personal data we process. This page outlines our approach to GDPR compliance and your rights under this regulation.

Our Role Under GDPR

VelmirexTechAI acts as a data controller when we collect and process personal data through our website and direct client relationships. When providing AI services to clients, we may also act as a data processor, processing data on behalf of our clients in accordance with their instructions.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless your rights override those interests.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.

Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Data Portability: You can request transfer of your data to another organisation.
• Right to Object: You can object to certain types of processing, including direct marketing.
• Rights Related to Automated Decision Making: You have rights concerning automated decisions that produce legal effects.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. This period may be extended by two further months where necessary, and we will inform you of any such extension within one month of receiving your request.

International Data Transfers

Where we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequacy decisions
• Binding Corporate Rules where applicable

Data Protection Officer

For GDPR-related enquiries, you may contact our Data Protection Officer at:

Email: [email protected]

Supervisory Authority

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular testing and evaluation of security measures
• Staff training on data protection obligations
• Access controls limiting data access to authorised personnel
• Data breach response procedures

Contact Information

For any questions regarding our GDPR compliance:

VelmirexTechAI
Level 12, 45 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]